ChatBot for WooCommerce – Retargeting, Exit Intent, Abandoned Cart, Facebook Live Chat – WoowBot
WoowBot is a WooCommerce Shopping ChatBot WordPress plugin that may significantly increase your store’s sales. Shoppers may communicate with ChatBot in real-time owing to Dialogflow’s integration with Google’s Natural Language Processing (AI and NLP). They can also search for and add things to their basket straight from the chat interface, as well as obtain support.
You can simply and rapidly adapt this ChatBot to operate with any language. If you wish to give a live chat channel for help in addition to the chatbot, Facebook Messenger Live Chat is included. Modules for Call Me Back and Customer Feedback are also available. You may also set ChatBot to operate just when you are not accessible for live chat with other services – such as outside of business hours.
Onsite retargeting aids conversion rate optimization by displaying unique offers and discounts inside the chatbot window based on Exit Intent, time interval, or page scroll down. With a chatbot that speaks directly with the consumer, you can get rid of those other Exit Intent popups. Reduce abandoned carts by using ChatBot to provide timely messages! Find out whether customers are exiting carts without completing purchases by tracking customer conversions with statistics and reports. Boost your revenue!
Customers may communicate with the Intelligent ChatBot, see and add things to their basket right from the chat interface, or provide you with vital customer feedback and support requests. WoowBot also includes features such as FAQ support, eMail user queries, Quick Cart, Order Status, Recently Viewed Products, ShortCode for landing pages, Integrated Facebook Messenger Live Chat, Onsite Customer Retargeting, Exit Intent pop up with ChatBot, and more to help reduce shopper cart abandonment!
What is WoowBot ChatBot for WooCommerce and how does it work?
WoowBot is the WooCommerce Platform’s Next-Generation Conversational Commerce. This standalone chatbot does not need any additional third-party services for basic use and is ready to serve your customers with the absolute minimum of setup and setup. However, you may use Dialog Flow to combine the bot with AI, machine learning, and natural language processing. You can now integrate with Facebook Messenger, which allows you to incorporate a Live Chat function with actual people as well as extra fast button alternatives like WhatsApp, Viber, Skype, Phone Call, and WebLink!
The future of eCommerce is conversational commerce. WoowBot is a new kind of consumer engagement that enables businesses to engage with their consumers on a more personal level while also generating a more natural contact that resembles the real world. WoowBot can deliver intelligent live chat service to your customers 24 hours a day, 7 days a week, and offer product search, order status, and assistance. Increase client happiness, lower scaling costs, and boost customer engagement. You may even construct a single-page buying experience using the WoowBot shortcode!
How Can a ChatBot for WooCommerce Help You Sell More?
WoowBot can enhance your shop sales by up to 25% by sending clever remarketing messages and minimizing abandoned carts, in addition to sophisticated chat, search, and assistance tools. Within the chatbot window, you can also build specific offer messages for time intervals or page scroll down.
A bot that plugs in and works
Other chatbot options, such as Facebook messaging bots, are available. However, they need extensive training and integration. WoowBot is a true plug-and-play solution. If your shop is in English, you can install WoowBot and be up and running in no time. You may alter all of the bot replies for different languages. But that’s all there is to it! WoowBot also comes with a slew of additional capabilities for hardcore users who want to fine-tune the bot’s personality!
AI stands for Artificial Intelligence.
WoowBot is a clever robot. DialogFlow V2 is integrated with Google’s Natural Language Processing (NLP), Machine Learning, and Artificial Intelligence (AI). It can make small talk, maintain a conversation flow, and respond to any logical request. This functionality is not required. You may disable this functionality, however, if you do, AI training data is included with the plugin and may be imported directly into the DialogFlow interface. Inside the Dialogflow or Step by Step Search, you may also construct custom Intents and answers.
Detection of the user’s intent.
WoowBot’s Commands are based on two types of user intents.
Predefined intents may be used without using the DialogFlow API or AI. These are immediately accessible after installing the plugin and may be turned on or off separately. Advanced Product Search & Display, Order Status, Call Me Back & Feedback Collection, Featured and On Sale Products, Cart & Recently Viewed Products, Frequently Asked Questions, and other predefined intents are examples.
Custom intentions allow you to create a chatbot that is really human-like, intelligent, and complete. In DialogFlow, you can create any form of Intents and Answers (including rich message responses) and teach the bot appropriately. WoowBot will show custom intents and replies you develop in DialogFlow when user inputs match your Custom Intents and replies. By activating the Facebook Messenger Response option, you may now create Rich replies.
You may also enable Advanced Step by Step Search, which allows you to define a sequence of queries in DialogFlow that the bot will ask. A custom product search query will be developed based on the user inputs to search all of your WooCommerce items. To collect search criteria from the user, you’ll need to create a custom question tree in DialogFlow.
Integrated Facebook Messenger Live Chat, as well as other features
Facebook Messenger may be integrated straight onto your website. This enables consumers to communicate with your company at any time, with the same customized, rich-media experience they enjoy on Facebook Messenger Live Chat! This is a fully optional feature that isn’t essential for typical chatbot operations.
The major objective of this feature, in addition to the chatbot, is to offer a live chat channel for help.
Exit Intent, Onsite Retargeting, Remarketing, Conversion Optimization
With onsite retargeting, you may recover up to 25% of abandoned visitors. WoowBot recognizes outgoing visitors and delivers a customized offer to them based on your preferences. Retargeted visitors are more likely to react to your message and become subscribers or customers. Coupon codes, free ebooks, and other targeted offers are examples of targeted offerings. Set precisely timed notifications that offer a discount or free shipping to keep your consumers going towards checkout to reduce cart abandonment and recover revenue.
Redirect visitors to a specific conversion goal or landing page via onsite retargeting. To keep leaving visitors on your site and increase your quality score, lead them to some of your most popular content or best-selling products.
Increase Sales by Reducing Shopping Cart Abandonment
WoowBot may encourage consumers to continue the checkout process when they have things in their basket but are not finishing the transaction for any reason, in addition to exit intent and remarketing offers. Many customers add items to their shopping carts but then exit the site from other pages, either before or after reaching the cart page, after continuing to explore.
If customers have items in their basket but have not completed the checkout process for a given amount of time while on your website, WoowBot will remind them to do so. Perhaps they’re using many windows or tabs to access various websites. In such circumstances, a little reminder from the bot will do wonders.
If a user leaves the site and returns later, WoowBot will send a personalized message to remind them to finish their purchase!
By lowering the chances of an abandoned cart, all of these will result in a considerably greater probability of consumer conversion.
Tracking Customer Conversion Rates
Keep track of whether or not your consumers are leaving their trolleys. Conversion Reports & Statistics that indicate how many customers are adding items to their shopping carts, how many have made it to the checkout page, and how many have finished the purchase process. It was quite useful in taking the required steps to reduce abandoned carts. Increase your sales by up to 25% by combining this WooCommerce Conversion Tracking report with the remarketing tools!
Search & Display of Advanced Products
WoowBot offers comprehensive product search with a unique database indexing system that enables users to search by product category, tags, and other WooCommerce attributes. This enables more accurate and quicker search results. Directly from the chat interface, products may be added to the cart.
Support and Contact through In-Chat
WoowBot can help you right from the Chat window. In the backend, you can add frequently asked questions (FAQs) and answers that WoowBot will show when a user visits the help section. If the shopper is unable to find a solution to his issue in the FAQ, he may send an email to the site administrator through chat!
Subscription to the Newsletter
WPBot has the ability to ask the user for an email subscription. Combine this with a special offer and your Retargeting ChatBot window popup. People may sign up using their email addresses, which you can then export! GDPR-compliant ChatBot with unsubscribe command option!
Please contact me again.
This chat bot’s Phone Me Back function allows you to receive call requests from your consumers. The admin will get the call request through email. This useful tool enables you to gather the phone numbers of potential customers and contact them back at your leisure.
Collect feedback from customers
Customers may easily send an email regarding their buying experience on your website by selecting the Send Feedback option. WoowBot can help you collect customer feedback and enhance your eCommerce website.
Status of the Order
Customers may check the progress of their orders right from the chat window. WoowBot automatically logs a user into the chat window and displays the latest 10 order statuses.
WoowBot Page Load Shortcode WoowBot Page Load Shortcode WoowBot Page Load WoowBot Page Load WoowBot Page Load WoowBot Page Loa You can use this functionality to build a single landing page where customers can add things to their basket and check out!
Products in the spotlight and on sale
WoowBot can display buyers Featured and On Sale goods in addition to sophisticated product searches. The bird’s eye perspective makes it easier to sell more things on your website.
Integration of Skype, WhatsApp, Viber, Web Link, and Phone Call Icon
With the chat window, you may also enable fast icons for Skype, WhatsApp, Viber, Web Link, and Phone Call. This is a terrific approach to help your clients if you give help via any of those platforms.
Make your ChatBot for WooCommerce unique!
Choose one of the four contemporary chat window themes. To display behind the chat window, upload your own background picture. For each node, add various types of ChatBot answers. They’ll be employed at random to provide the impression of more human-like reactions.
Support for images and YouTube videos
Images and YouTube videos are supported by ChatBot. Simply insert any picture (jpg or gif) or the complete link to a YouTube video into ChatBot’s Language Center or your Dialogflow intent answers, and they’ll begin to appear within ChatBot! With the floating image choices, you can simply and rapidly add photos from your WordPress media library or Giphy animated gif pictures from the ChatBot language center.
Recently Viewed Products, Floating Cart, and Quick Cart
Even when the chat window is not active, WoowBot displays a floating fast cart with the number of goods added to it from any page on your website. Also displays previously seen goods for the shopper’s convenience.
ChatBot for WooCommerce Language Assistance
The MO/Pot file is supplied, however, it is not required unless you also wish to translate the backend. Otherwise, you may simply and rapidly change every ChatBot answer and system text shown in the chat window from the WoowBot back end. RTL is also supported by WoowBot!
Scheduling Bot Activities
You may choose the day and hour when the WoowBot will be active. As a result, the Bot may now be used in combination with another Live chat support system. WoowBot may be set to operate just when you are not available for live chat – i.e. outside of business hours. Make certain that your customers are never kept waiting for a response.
ChatBot for WooCommerce
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